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Hear success stories straight from our clients.
Angelo and the team were fantastic. We had to get sorted with home loan approval very, very quickly after purchasing at auction and nothing was too much to ask. The team got my application together and kept me informed throughout the whole process, even while I was overseas. It was a great experience to have peace of mind that all was in order and things were on track. They took the stress out and I highly recommend their services.
Angelo was very friendly, helpful and easy to deal with. He listened to what we wanted from a home loan and gave us some options to choose from that met out criteria. Angelo made the application process as seamless as possible and explained every step of the way. Even after the loan had settled Angelo sent an email checking that everything was ok. Highly recommend!
I am extremely satisfied with the financial service provided by Angelo in getting me a home loan and would definitely recommend him to others, especially healthcare providers.
I would definitely recommend the services of Angelo as he guided us through the transition of changing lenders to setting up our new purchase effortlessly. The whole process went smoothly with very little involvement from ourselves.
I have dealt with Angelo and his team on several occasions and I have full confidence and trust in their services. It is always a pleasure and ‘I will be back’. Thank You.
It was great to deal with someone understanding of my self employed situation, when my Bank (one of the big 4) was doing everything within their power not to do so, after being an excellent customer to them for many years. Thanks again for all your help, and hope to be working again with Angelo & Kay again soon.
They were persistent with the pursuit to acquire the specific product I was looking for. This included discussions with the Lender on different fronts. This could only be achieved because of the platinum relationship Angelo has with Westpac.
Even though Angelo wasn’t able to help us today, which is due to our own issues with bankruptcy etc, Angelo gave me some fantastic advice on what we could do in the future. Angelo was lovely, very pleasant to talk to and if in the future we could try again for a loan I would be more than happy to deal with Angelo again.
The amount of after-service and follow-ups that Angelo and the team continue to provide without requesting is exceptional and refreshing. Old-fashioned service with an exceptional understanding of today’s business requirements. A truly professional company that values business and can please 100% of the time.
Everything was explained in such great detail so we could understand. Even if we didn’t at first, Angelo always made the effort to change his wording or use visual aid to ensure we understood what was discussed. I feel as though he listened to what we were hoping to achieve and continually kept us up-to-date throughout the process leading up to our end result. A great personality goes a long way too. I would highly recommend Angelo and would happily utilise his services again in the future.
Angelo Chiuchiolo is great to work with, able to understand my requirements and dig deep for outside-the-square options.
Professional, quality service, knowledge and very friendly are just some of the words I would use to describe the Finance Mutual team. They made it so easy to apply for our home loan and I would recommend dealing with them to anyone.
The Finance Mutual team ensured that the process of obtaining an approved home loan for me was smooth and worry free. As I’m a teacher and work long hours, I cannot always make appointments during business hours. However, Angelo made sure he did everything in his power to ensure documentation was signed, by arranging a time to meet me at school on my lunch break. I always felt that I was updated throughout the whole process and there were no secrets. I would definitely recommend the Finance Mutual team!
The FMA team provided a fantastic service and were direct and honest at every step of the way. I really appreciated that I could call Angelo for a chat at any time and he would always provide an answer.
The team at FMA are prompt, courteous and know their profession better than the rest. They have a policy in place that ensures nothing is too hard and they truly understand client URGENCY and individual needs…. keep up the good work team FMA.
Working full time makes it difficult for me to get to a bank, therefore your service was very useful and time saving. I would definitely use this line of service that you provide.
Kay was outstanding in her service and keeping up the communication. Outstanding customer service.
As I always say and I hope to say this in person very soon – thank you so so much for your continued help Angelo, few and far between are those people who will bend over backwards to help. God bless you.
We are really happy with the guidance and support you provided both of us. Nothing was ever too much and you were always just a phone call away. If we plan to purchase property in the future, we will definitely come to you especially this being the second time we have come to you. Thank you.
Thank you so much for assisting me on getting my financial restructure done. Your way of behaving as friendly, helpful and understanding ease a lot of frustration on the process. I hope I can have another business deal with you again in the near future and wouldn’t hesitate to recommend your service to my friends.
Finance Mutual Australia has been very helpful over the many years I have been using their services. They regularly review my finances and recently negotiated a very attractive and well-structured package for my personal and family requirements.
As a group we cannot speak highly enough of their professionalism, financial strategies and constant delivery. Finance Mutual Australia has been an invaluable partner to us both personally and professionally since our early beginnings.
Whenever the group has required assistance to simply make something happen, the strategy is always the same … enlist the services of Finance Mutual Australia in every case.
A team dedicated to the development and delivery of innovative financial solutions.
Thank you so much for all your hard work and continued results. It is a pleasure to deal with the team who continually makes my day!!
Adelaide Bank (now Bendigo Bank) has had a close business relationship with Finance Mutual Australia for many years, and is one of a limited panel who have direct accreditation with Adelaide Bank. They continually demonstrate a strong commitment to customer service, display a professional presence and consistently support other Mortgage Industry bodies.
We wish to express our thanks for your assistance. Your service was exceptional and the efficiency in which you were able to provide a positive result was very much appreciated. It was a pleasure to deal with you.
I found Finance Mutual Australia to be dedicated with a sense of direction and commitment. I requested refinancing of a major loan with very definite pre requisites to suit my needs. After a great amount of leg work they found the loan and bank that met all my guidelines. I will be using them for all my future financing knowing they will get the desired results.
I would like to compliment you on both your service and professionalism, it is greatly appreciated.
I just want to say thank you so much from whole family, your effort has got us a home that we love so much.
Great Service, Easy to talk to, Never left in the dark, Service was tailored to our needs rather than just a generic outcome.
Our experience with Angelo and the team was first class, our requirements were understood and a range of options presented. Communication was regular, clear and when we had a question the team responded quickly. As we went through the process and our needs changed these were quickly accommodated. Even after settlement Angelo and the team followed up on any question we had. Have happily recommended FMA to others already.
Angelo and his team have been outstanding in there approach and service to my wife and I with our loan applications. They have understood our needs, clearly communicated the process, found the best rates and package, and met all our expectations. They have certainly made the whole process of purchasing our first investment, as well as refinancing our current loan, a simple one. I would highly recommend them to anyone embarking on this journey.